I had always thought myself reasonably proficient in Microsoft Word. I could usually keep its auto-correct functions from getting out of hand. I could make outlines in a style I liked. I knew how to move the "small caps" style selection to the tool bar. I even knew the secrets to the "soft-cite" cross-referencing so I could auto-update my footnotes. I was so happy with it that I deliberately refused to load up Microsoft Word 2007, because I felt like I was too well established in 2003.
And then today rolled around, where I tried to learn how to format a table of contents and a table of authorities. And that's when I discovered that beyond the pitiable surface features I had accessed, Microsoft Word is a 900 lbs hellbeast which eats students like me for breakfast and spits them out for pleasure.